It is a bittersweet moment...
It is a bittersweet moment for Carla. For many years, she had been working for a store chain as a clerk. She wanted very badly to be promoted into management, but the old manager's family and friends always got the promotions Carla felt she had earned.
Finally that day came, however, and Carla was made manager of the store.
Then the store was bought out by a larger franchise. As manager, Carla had to inform her fellow employees that policies had changed and the world of retail was now very different and full of unchartered areas.